Last updated: 22-11-2025

1. Shipping Fee

All orders include a shipping fee, displayed at checkout before payment.

2. Processing Time

Orders are processed within 1–3 business days.
Delays may occur during peak seasons or due to external factors.

3. Delivery Time

Delivery times vary based on:

• Customer location

• Courier availability

• External conditions (weather, traffic, strikes, etc.)

We cannot guarantee exact delivery dates.

4. Order Tracking

Tracking information may be provided based on courier availability.

5. Incorrect Addresses

Customers are responsible for providing accurate addresses.
Orders shipped to incorrect addresses due to customer error cannot be refunded or replaced.

6. Delivery Issues

If your order is delayed, lost, or damaged in transit, please contact us.
We will coordinate with the courier to resolve the issue.