Refund Policy

Last updated: 30-05-2026

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1. Return Window

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Noysha offers a 5-day return window from the date of delivery. Requests raised after 5 days of delivery will not be accepted.

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2. Eligible Return Reasons

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Returns are accepted only for the following reasons:

- Wrong item delivered

- Damaged or defective product received

- Size mismatch (incorrect size shipped)

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Returns will NOT be accepted for:

- Change of mind

- Used, washed, or worn items

- Items without original tags/packaging

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3. How to Request a Return

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To initiate a return:

1. Email us at noyshateam08@gmail.com within 5 days of delivery

2. Include your order number and clear photos of the issue

3. Our team will review and respond within 1-2 business days

4. If approved, you will receive store credit or an exchange — no cash refunds

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4. Damaged or Incorrect Items

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If you receive a damaged or incorrect product, contact us within 48 hours of delivery with your order number and clear photos. We will review the issue and assist appropriately.

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5. Non-Refundable Items

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All products sold on Noysha are final sale unless they meet the return eligibility criteria above. Cash refunds are not offered under any circumstances.

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6. Order Cancellation

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Orders cannot be cancelled once placed, as processing begins immediately.